1. Introduction
Welcome to SiteLENS. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, store, and protect your personal information when you use our mobile application.
SiteLENS is a construction site progress photo tracking application designed for road construction and infrastructure projects in Queensland, Australia. The app helps users document and manage construction projects through photos, videos, and location data with specific integration for Queensland road networks.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address (for authentication)
- Full name (optional)
- Company name (optional)
- Password (encrypted and securely stored)
2.2 Location Data
SiteLENS collects precise location data within Queensland, Australia for the following purposes:
- GPS Coordinates: Collected when you capture photos or videos to embed location metadata
- Tripmeter Functionality: Tracks your route and distance traveled when the tripmeter feature is active
- Queensland Road Section Tracking: Identifies Queensland road sections and chainage information based on your location using Queensland Government road network data
Location data is only collected when you actively use location-based features within Queensland. You can control location permissions through your device settings.
2.3 Photos and Videos
When you use the camera feature, we store:
- Photos and videos you capture
- Embedded metadata including GPS coordinates, timestamp, and device information
- Custom watermarks with project information and location data
- Notes, titles, and descriptions you add to photos
2.4 Project Information
We collect and store:
- Project names and descriptions
- Site locations and addresses
- Project status (active, completed, archived)
- Weather conditions recorded at time of photo capture
- Shared folder information for OneDrive integration (if used)
2.5 Device Information
- Device type and operating system
- App version and settings
- Camera and media library access permissions
3. How We Use Your Information
We use the collected information for the following purposes:
- Core App Functionality: To enable photo/video capture, storage, and organization
- Location Services: To add GPS coordinates to media, track tripmeter data, and identify road sections
- Account Management: To authenticate users and manage user profiles
- Watermarking: To embed project details, location, and timestamps on media
- Data Organization: To organize photos by project, date, and location
- Cloud Storage: To securely store your data in our database
- Service Improvement: To maintain and improve app performance and features
4. Data Storage and Security
4.1 Where We Store Your Data
Your data is stored using Supabase, a secure cloud database platform:
- Database hosting: Supabase cloud infrastructure
- File storage: Supabase Storage buckets
- Authentication: Supabase Auth with encrypted passwords
4.2 Security Measures
- Encryption: All data transmitted between your device and our servers is encrypted using HTTPS/TLS
- Password Security: Passwords are hashed and never stored in plain text
- Access Control: Row Level Security (RLS) ensures users can only access their own data
- Database Security: Secure authentication tokens and API key protection
- Regular Updates: We keep our security infrastructure up to date
4.3 Data Retention
We retain your data for as long as your account is active. You can request deletion at any time.
5. Third-Party Services
SiteLENS uses the following third-party services:
5.1 Supabase
- Purpose: Database, authentication, and file storage
- Data shared: All user data, photos, and project information
- Privacy policy: https://supabase.com/privacy
5.2 Microsoft OneDrive (Optional)
- Purpose: Cloud folder synchronization (if you enable this feature)
- Data shared: Photos and videos you choose to sync
- Privacy policy: Microsoft Privacy Statement
5.3 Queensland Government Road Data
- Purpose: Queensland road section identification and chainage calculation
- Data source: Queensland Department of Transport and Main Roads public road network dataset
- Data shared: GPS coordinates are processed locally within the app for route matching
- No personal data is transmitted to Queensland Government systems
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following circumstances:
- With Your Consent: When you explicitly choose to share projects or photos
- Cloud Synchronization: If you enable OneDrive integration
- Legal Requirements: If required by law or to protect our rights
- Service Providers: With trusted third parties (like Supabase) who help operate our service
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access all data we have collected about you
- Update or correct your profile information
- Delete your account and all associated data
- Export your photos and project data
- Revoke location permissions at any time
7.2 Permission Management
You can control app permissions through your device settings:
- Camera: Required for photo/video capture
- Location: Required for GPS tagging and tripmeter
- Photo Library: Required to save media to your device
- Microphone: Required for video recording with audio
Disabling permissions may limit app functionality.
7.3 Account Deletion
To delete your account:
- Open the SiteLENS app
- Go to Profile > Settings
- Select "Delete Account"
- Confirm deletion
Upon deletion, all your data including photos, projects, and profile information will be permanently removed from our servers within 30 days.
8. Children's Privacy
SiteLENS is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
9. Australian Privacy Principles
SiteLENS is operated in Queensland, Australia and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to:
- APP 1: Open and transparent management of personal information
- APP 3: Collecting personal information only when necessary for our functions
- APP 5: Providing individuals with notice about how we handle personal information
- APP 6: Using or disclosing personal information only for the purpose it was collected
- APP 11: Taking reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access
- APP 12: Providing individuals with access to their personal information
- APP 13: Correcting personal information when necessary
9.1 Your Rights Under Australian Privacy Law
As an Australian user, you have the right to:
- Know what personal information we hold about you
- Access your personal information
- Correct inaccurate or outdated information
- Request deletion of your personal information
- Make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act
9.2 Queensland-Specific Usage
This application is designed exclusively for use within Queensland, Australia:
- All road network data is specific to Queensland roads
- Location tracking is optimized for Queensland geography
- Data storage complies with Australian data sovereignty requirements
- All times and dates are recorded in Australian Eastern Standard Time (AEST/AEDT)
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new privacy policy in the app
- Updating the "Last Updated" date at the top of this policy
- Sending a notification through the app (for significant changes)
Your continued use of SiteLENS after changes constitutes acceptance of the updated policy.
11. Data Storage Location
Your data is stored using Supabase cloud infrastructure. While Supabase may utilize data centers outside of Australia, we ensure that:
- All data transfers are encrypted and secure
- We comply with Australian Privacy Principles regarding overseas disclosure
- Service providers are contractually bound to protect your data
- You retain the same privacy rights regardless of where data is physically stored
By using SiteLENS, you acknowledge and consent to this data storage arrangement.
Important Note on Location Data
Location tracking within Queensland is a core feature of SiteLENS. GPS data from Queensland locations is embedded in photos/videos and stored in our database for road construction documentation purposes. If you're uncomfortable with this, please do not use the app's location-based features or disable location permissions.
12. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or your data, please contact us:
- Email: privacy@sitelens.app
- Support: support@sitelens.app
We will respond to your inquiries within 30 days as required under Australian Privacy Principles.
If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
13. Consent
By using SiteLENS, you consent to this privacy policy and agree to its terms. If you do not agree with this policy, please do not use the app.